Quality Policy

QSM Fabrication is a specialist provider of Quality Sheet Metal  and Plate Fabrication, in the greater Western Australian Regions. Our Management and staff are committed to the highest quality of products and services that meet and exceed our customer’s expectations, through continual improvement of our Quality Management System.

Objectives

Our management and staff are committed and will strive to:

  • Maintain quality principles and build stronger customer focus
  • Meet and exceed customer expectations
  • Continually Improve our Quality Management System
  • Train, communicate and educate employee’s, contractors, customers and other applicable interested parties in regards to this policy, and quality products and services where necessary
  • Establish quality objectives with measurable targets to ensure continual improvement
  • Conduct regular management review meetings to ensure our quality management system is reviewed and controlled appropriately
  • Compliance to all statutory, regulatory and other requirements applicable
  • Apply a Plan, Do, Check, Act methodology to our business and its processes
  • Conform to ISO 9001 2015 Quality Management Systems, International Standard
  • Follow up on products and services provided, to ensure customer satisfaction is met and exceeded
  • Apply Risk Based Thinking within our business and processes
  • Implement and conduct audits necessary for achieving conformity of product and services

John Siciliano
Managing Director
QSM Fabrication

February 2017