Discover why a quality management system is important
How much do you value the return on your investment? It’s probably of considerable importance to you, especially when the standard of the services you pay for has a direct impact on your business. In the fabrication industry, below par quality can compromise health and safety, risk machinery malfunction and result in the kind of finished products that do not meet the required standards.
So how do you ensure that you are truly getting value for your hard-earned cash? A robust quality management system makes all the difference in fabrication. Read on to find out why every fabrication company should have one.
What is a quality management system?
A quality management system (QMS) is a formalised set of policies, processes and procedures required for meeting or exceeding customer and regulatory requirements and standards. It focuses on the planning and execution of the core business area of an organisation.
What are the principles?
An effective QMS will provide the following:
- Customer focus
- Effective leadership
- Employee involvement
- Process-centric approach
- Systematic approach to management
- Continuous improvement
- Factual approach to decision-making
- Foster mutually beneficial supplier relationships
Why it’s important for your fabrication company to have a QMS</32>
- Consistent quality and service
Implementing a quality management system makes a fabrication company more dependable and reliable. The standard of service is consistent because each process is continuously under the microscope. Every facet of the business is concerned with attaining measurable objectives that are continuously assessed.
- You are priority
When customer satisfaction is placed firmly at the centre, company operations are geared towards giving you the quality you expect. You can rest assured that your fabrication company will take the time to understand your bespoke needs and deliver. Their standard of success depends on it.
- Reduction of mistakes, change of orders and defects
Few things can be as frustrating as having to endure the whole process of ordering and waiting for the completion of your order because of careless mistakes. Implementing a QMS takes a systematic approach in which defects can be caught early in the process and corrected accordingly.
- Credibility and compliance
A quality management system is also an indicator of credibility. It’s usually accompanied by a certification, which illustrates compliance. This guarantees that the organisation in question observes regulatory standards. Lastly, a compliant organisation is unlikely to suffer disruptions in service or be caught off-guard by auditors because of a poor reporting system. A good QMS will ensure high quality products and services, many satisfied clients and good ROI.
QSM Fabrication has serviced the West Australian market for more than three decades, providing a host of quality solutions in metal fabrication. We hold ourselves to a high standard and always aspire to supply quality. Contact us today for advice and professional fabrication services.